Policies
Returns
All sales are final. If you have a defective product please email us at lindsay@chillaf.world
Shipment processing time
All orders are processed within 1-2 Business Days
Shipments do not occur on weekends or holidays. There might be a slight delay if we’re experiencing a high volume of orders. We will communicate any such delays via email.
Shipping rates and delivery estimates
|
Shipment method
|
Estimated delivery time
|
Shipment cost
|
|
UPS Ground
Priority
|
1-5 Business Days
Overnight/2 days
|
$9.99
$19.99
|
Shipment to P.O. boxes or APO/FPO addresses
We are not responsible for lost packages to P.O or APO/FPO addresses.
Shipment confirmation and order tracking
You will receive a shipping confirmation 1-2 business days after placing your order.
Customs, duties, and taxes
Hippie & French is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Hippie & French is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Canceled Orders
Any order cancelled at the customers request will incur a $10 fee.
FDA Disclaimer
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.